Terms of service

Terms of Service

Welcome to Native Roots Collective. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you represent and warrant that:

  • You are at least 21 years of age, or the minimum legal age required in your jurisdiction to purchase hemp-derived products.
  • You are legally permitted to purchase and possess hemp-derived products in your state or locality.
  • All information you provide during checkout is accurate and complete.

2. Products

Native Roots Collective offers hemp-derived products that comply with applicable federal laws. Product availability may change without notice.

All product descriptions, images, pricing, and availability are subject to change at any time without prior notice.

3. Third-Party Laboratory Testing

All products sold by Native Roots Collective are independently third-party tested for quality, potency, and compliance.

Certificates of Analysis (COAs) are available for customer review through the NRC website before or after purchase.

4. No Medical Advice

The information provided on this website is for educational and informational purposes only.

Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult with a qualified healthcare professional before using hemp-derived products, especially if pregnant, nursing, taking medications, or under medical supervision.

5. Orders

Native Roots Collective reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing errors.
  • Cancel orders suspected of fraud or unlawful activity.

If an order is canceled after payment has been received, a full refund will be issued.

6. Pricing

All prices are listed in U.S. Dollars and are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

7. Shipping

Shipping policies are available on our website.

Customers are responsible for ensuring hemp-derived products are legal in their destination state or locality before placing an order.

Native Roots Collective is not responsible for delays caused by shipping carriers, weather, or other events beyond our control.

8. Return Policy

All sales are final.

Due to the consumable nature of our products, Native Roots Collective does not accept returns, exchanges, or refunds, except in the event an incorrect or damaged product is received due to our error.

Please refer to our Return & Refund Policy for complete details.

9. Customer Responsibilities

Customers agree:

  • Not to misuse our products.
  • Not to resell products where prohibited by law.
  • To store products safely and away from children and pets.
  • To use products responsibly and according to any provided instructions.

10. Intellectual Property

All content on this website, including logos, product descriptions, graphics, photographs, trademarks, and text, is the property of Native Roots Collective and may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Native Roots Collective shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our products;
  • Inability to use our website;
  • Delayed shipments;
  • Product misuse; or
  • Unauthorized access to customer information.

Our total liability shall never exceed the purchase price of the product giving rise to the claim.

12. Product Use

Customers assume all responsibility for the use of products purchased from Native Roots Collective.

By purchasing our products, customers acknowledge they understand the intended use, potential effects, and applicable laws regarding hemp-derived products.

13. Compliance with Laws

Customers are responsible for understanding and complying with all local, state, and federal laws applicable to the purchase, possession, and use of hemp-derived products.

Native Roots Collective reserves the right to refuse shipment to jurisdictions where shipment is prohibited or restricted.

14. Privacy

Customer information is handled in accordance with our Privacy Policy.

We do not sell customer personal information to third parties.

15. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access and may suspend service for maintenance, updates, or unforeseen circumstances.

16. Indemnification

You agree to indemnify and hold harmless Native Roots Collective, its owners, employees, affiliates, and representatives from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or misuse of our products.

17. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.

Any legal action relating to these Terms shall be brought exclusively in the appropriate state or federal courts located in Texas.

18. Changes to These Terms

Native Roots Collective reserves the right to modify these Terms of Service at any time. Updated versions will be posted on this website with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact Native Roots Collective through the contact information provided on our website.

By accessing this website or purchasing products from Native Roots Collective, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.